There was one car next to us and there were no occupants. Pull down then rearward towards the rear of the vehicle then down to engage the locking mechanism. My senior father was in the passenger seat and it did hit him in the back of the head. There is no way this should be acceptable on a Chrysler vehicle. I wasnt aware about the headrest until seeing them the next day. document.getElementById( "ak_js_5" ).setAttribute( "value", ( new Date() ).getTime() ); @2023 Top Class Actions. 1 - HOG RINGS. WHAT CAN YOU CLAIM I was checking my email before l left work. Went to the dealer and they wanted $700 to fix which I did not have. We never knew something like that could happen. This website is not intended for viewing or usage by European Union citizens. Scared the crap out of me and still hurts. Teresa. I have a 2013 Town and country Chrysler where the headrest deployed hitting my daughter in the back of her head while driving it just deployed and we couldnt figure out why , shes having terrible headaches right now so Im checking to see if they havr a recall on it. Until today I didnt even know this was possible. Can someone tell me how this has happened and is there a recall on the headrest? This just happened in my 2015 Dodge Journey the other day dealership said 550$ to fix, Happened to my 2015 Town and Country on 8/27/20, This just happened to me in my 2013 Dodge Grand Caravan. I took it to the Jeep dealership to see if this was common and if there had been a 2013 Town and Country. The passenger headrest flew open today 3/28/22, slamming my brother in the back of the head. I was going 30 MPH. 2014 jeep grand cherokee summit 30,000 miles passenger side busted out of nowhere.. dealership will not repair. A D V E R T I S E M E N T S. This is a heads up to Chrysler 200 owners .. Seems to be a common issue with Chrysler. My 2014 Durango deployed the driver side headrest while I was driving today (3/24/2021). Appears that approximate cost to replace is about $500 with labor. I would love to be a part of the lawsuit. Plaintiffs Jason Nuwer, Mark Minkowitz, Amarillis Ginoris, Christina Vigoa, and Kevin Van Allen state that implanted into the headrests is a mechanism called the active head restraint (AHR). Chrysler 200. It definetly messed up my neck and head. Children who are large enough to wear the shoulder belt My 2013 T&C deployed while my husband was sitting in the passenger seat, thankfully he was leaning forward when it happened so he wasnt seriously injured. I own a 2014 Dodge Grand Caravan and the drivers headrest has popped open like a plastic Easter egg and it wont go back together. I was in an accident on Sept 30, 2021. It will not go back into place. After cleaning, it is always best to apply a care product to protect it against general wear and future staining.Amount: 200 ml Mild Leather Cleaner. I clearly have a a pretty good concussion. Seats are a primary part of the Occupant Restraint Systemof the vehicle. Simply remove your headrests, place each Grab Handle's ends onto your headrest posts, and slip them back in. Thankfully I was not in my car at the time. My 2014 Dodge Avenger had the headrest pop open today without warning. It popped out so quick I thought I had been rear ended and my head was pushed forward so fast that I almost hit the steering wheel. I took the springs out of mine. Headrest popped when no one was in the vehicle but cannot be reset because a plastic piece (probably a latch) broke inside likely when deployed. I had no idea this was an issue until I just googled it. Happened to me yesterday! I am a service manager at a Chevrolet dealership and own a Durango and a Ram. 2015 Dodge Durango Citadel, Please add me we own a Jeep Patriot 2016 75th Anniversary Edition. Our passenger side headrest went off while I was driving. Now we face expensive repairhow do we use Dodge for repair costs??? It's a minute to Farmer City. But frustrating to hear its several hundred dollars to fix! My driver side head rest deployed while sitting in our driveway. My drivers side headrest deployed today in 2013 Dodge Caravan. Also, operation of the comfort tilt adjustment feature should be restored. 2011 Chrysler 300C 5.7 Serpentine Belt Diagram By . Hit the back of my head. I thought someone hit me from behind how hard it hit my head.